Privacy Policy

Last updated: December 2024

1. Introduction

Fatek Solutions ("we", "our" or "company") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store and protect your information when you visit our website or use our services.

By using our website, you agree to the collection and use of information in accordance with this policy. If you do not agree with this policy, please do not use our website.

2. Data We Collect

We may collect the following types of information:

• Identification data: name, email address, phone number, company.
• Browsing data: IP address, browser type, pages visited and time spent on the website.
• Communication data: messages sent through contact forms or WhatsApp.
• Marketing data: communication preferences and interest in our services.

3. How We Use Your Data

We use the data we collect to:

• Provide and improve our services
• Respond to your requests and inquiries
• Send marketing communications (with your consent)
• Analyze website use and improve the user experience
• Meet legal and regulatory obligations
• Prevent fraud and maintain security

4. Cookies and Similar Technologies

We use cookies and similar technologies to improve your experience on our website. Cookies are small text files stored on your device that help us:

• Remember your preferences (such as language)
• Analyze traffic and user behavior
• Improve website functionality

You can configure your browser to reject cookies, but this may affect the website's functionality.

5. Data Sharing

We do not sell your personal data. We may share your information only in the following circumstances:

• Service providers: companies that help us run our business (hosting, analytics and marketing).
• Legal obligations: when required by law or to protect our rights.
• Business partners: only with your explicit consent.

6. Your Rights (LGPD/GDPR)

Under the LGPD (Brazil's General Data Protection Law) and GDPR, you have the following rights:

• Access: request a copy of your personal data
• Rectification: correct inaccurate or incomplete data
• Erasure: request deletion of your data
• Portability: receive your data in a structured format
• Objection: object to the processing of your data
• Withdrawal: withdraw your consent at any time

To exercise any of these rights, contact us at: contato@fatek.solutions

7. Data Security

We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure or destruction.

However, no method of transmission over the Internet or electronic storage is 100% secure. While we work to protect your data, we cannot guarantee absolute security.

8. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of changes by publishing the new policy on this page and updating the "Last updated" date.

We recommend reviewing this policy periodically to stay informed about how we protect your information.

9. Contact

If you have questions about this Privacy Policy or how we handle your personal data, please contact us:

Legal name: Fatek Solutions
CNPJ (Brazilian company registration): 38.491.782/0001-81
City: Lajeado, Rio Grande do Sul, Brazil
Email: contato@fatek.solutions
Website: fatek.solutions